Figurine rabbit corduroy bag

Processing Times

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive another notification when your order has been dispatched.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• United Kingdom: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary depending on courier delays, customs processing, or peak periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if applicable).

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility.

Delays & Lost Parcels

If your parcel is delayed or appears lost, please contact us at contact.orlinauk@gmail.com within 14 days of the estimated delivery date so we can assist you.

Incorrect Address Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email:  contact.orlinauk@gmail.com